Fiberland Warranty Policy
Warranty Start Date
"Start Date" as used in this policy means the date this product is shipped from the manufacturing facilities of Fiberland Technology Co.,Ltd,
or in the case of resale by an authorized Fiberland distributor, the date not more than 45 days after original shipment of this product by
Fiberland Technology Co.,Ltd.
Liability
Fiberland Technology Co.,Ltd warrants different products with different warranties.Customer will share 3 years warranty for all the fiber optical transceivers
and media converters,5 years of industrial switches.The warranty date starts after original shipment of this product. Fiberland Technology Co.,Ltd
products purchased by customer shall be free of defects in material and workmanship under normal authorized use consistent with the product instructions.
This product warranty extends only to the original purchaser. In the event that Fiberland Technology Co.,Ltd receives notice during the warranty period
that any products does not conform to its warranty, Customer's sole and exclusive remedy, and Fiberland Technology Co.,Ltd sole and exclusive liability,
shall be for Fiberland Technology Co.,Ltd at its sole option, to either repair or replace the non-conforming product in accordance with this limited warranty.
Products replaced under the terms of any such warranty may be refurbished or new equipment substituted at the option of Fiberland Technology Co.,Ltd.
Fiberland Technology Co.,Ltd will use commercially reasonable efforts to ship the replacement products within 15 business days after receipt of the
product at Fiberland Technology Co.,Ltd's Repair Center. Actual delivery times may vary depending on the customer location.
Restrictions
No warranty will apply if the product has been altered, except by Fiberland Technology Co.,Ltd has not been installed, operated, repaired, or maintained in
accordance with instructions supplied by Fiberland Technology Co.,Ltd in the enclosed documentation; or subjected to unreasonable physical, thermal or
electrical stress, misuse, negligence, or accident. In addition, product is not designed or intended for use in the design, construction, operation or maintenance
of any nuclear facility, navigating or operating aircraft; or operating life-support or life-critical medical equipment, and Fiberland Technology Co.,Ltd
disclaims any express or implied warranty of fitness for such uses. Customer is solely responsible for backing up its programs and data to protect against
loss or corruption. Fiberland Technology Co.,Ltd warranty obligations do not include installation support.
Dead On Arrival ("DOA")
For up to 30days from the Start Date,Fiberland Technology Co.,Ltd will provide expedited replacement of affected field replaceable units of product that
fail to operate within 24 hours of initial installation. For purposes of this DOA policy, "fail to operate" shall mean a material failure to substantially
perform in accordance with the product 's technical specifications and shall not include cosmetic or other deficiencies that do not materially affect
product performance. A new field replaceable unit will be shipped from Fiberland Technology Co.,Ltd 's manufacturing facilities within 3 business days
of Fiberland Technology Co.,Ltd receipt and validation of customer's notification of an inoperative unit. Defective product must be returned within 10days of failure.
Disclaimer
EXCEPT AS EXPRESSLY SET FORTH ABOVE, FIBELAND MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT,
OR WARRANTIES OR OBLIGATIONS ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.
